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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (423) 378-4753

"This is the absolute best place to bring your animals! I have never experienced such a kind, loving and caring group of people. From the minute you call through the appointment and out the door it is absolutely fantastic. They don't rush you and they take care of you. They are so organized especially through the pandemic. You pull up to a space call the number text your name your pet's name and what color vehicle you're in and, they text you back and tell you they will text you as soon as the room is available for you. They even tell you which room to report to. You don't wait but 10 minutes at the most for someone to come in, they do what they need to do then you see the doctor and you're all good! Checking out is fantastic. This place is definitely like family. Every single one of the employees is so sweet so kind and understanding. My dog Luna had leg surgery and the doctor was the best around. He had a less invasive surgery than many other vets and this one was a fast recovery time and she did fantastic. One of the great things is when she had an emergency 2 days after her surgery, because she tried to jump up on a bed. I called and I am not kidding you as soon as I got there they were waiting for me and took her right in how much better can it get than that. We don't even get that out of the hospital for people! I would never go anywhere else it's worth the 30-minute drive for me up and 30 minute drive back. I don't care as long as my pet is getting the best care possible and she absolutely is. Trust me this is the place you want to bring your animals to. Love, love, love this place!"

Marie E.

(423) 378-4753 Appointments
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